Legal

1. Introduction

We value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases through our website (trophyshoponline.co.za).

2. Information We Collect

We may collect:

We collect these via: information you provide when placing orders, registering an account, subscribing to newsletters; automatically via cookies and analytics tools; and via communications or interactions with us.

3. How We Use Your Information

We use your information for purposes including:

• Processing and fulfilling your orders

• Communicating with you (order confirmations, updates, support)

• Managing your account

• Personalizing your experience (recommendations, offers)

• Sending marketing communications (only if you opt in)

• Preventing fraud and abuse

• Compliance with legal obligations

• Analytics and improving our website, products, and services

4. Legal Basis for Processing (if applicable)

Under applicable privacy laws (e.g. Protection of Personal Information Act, POPIA), we rely on bases such as:

• Your consent (for marketing, cookies)

• Performance of a contract (processing your Order)

• Compliance with a legal obligation

• Legitimate interests (e.g. improving services, fraud prevention)

5. Cookies & Tracking Technologies

• We use cookies, web beacons, and similar technologies to collect usage data, remember preferences, and analyze traffic.

• You can control or disable cookies via your browser settings (but this may affect functionality).

• We may also use third-party analytics services (e.g. Google Analytics) to analyze usage.

6. Sharing Your Information

We may share your personal data with:

• Service providers / contractors (e.g. payment processors, shipping/courier companies, IT and hosting providers)

• Business partners (for marketing, promotions)

• Legal & compliance authorities, when required by law

• In case of merger / acquisition / asset sale, your data may be transferred under terms preserving privacy

We will not sell your personal data to third parties for their own marketing without your consent.

7. Data Security & Retention

• We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration or destruction.

• Access to your personal data is limited to authorized personnel only.

• We retain your personal information only as long as necessary for the purposes set out here, or as required by law (e.g. tax, accounting).

• When data is no longer required, we securely delete or anonymize it.

8. Your Rights

Depending on applicable law, you may have rights to:

• Access the personal data we hold about you

• Correct or update your personal data

• Delete or request erasure of your data

• Restrict or object to processing

• Portability of your data

• Withdraw consent (for marketing or cookies)

• Lodge a complaint with a data protection regulator

To exercise any right, contact us at the email address below. We will respond within applicable legal timeframes.

9. Children’s Privacy

Our Site is not intended for children under [13 / specify appropriate age]. We do not knowingly collect personal information from minors without parental consent.

10. Third-Party Links & Services

Our site may contain links to third-party websites, plugins or services. We are not responsible for their privacy practices. We encourage you to read their policies.

11. Updates to this Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on the site and update the “Last updated” date. Significant changes may be notified to you by email (if applicable).
Your continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

TrophyShopOnline
Email: [your official email]
Address: [physical address]
Phone: [contact number]